REFUND AND RETURN POLICY

We want you to be completely satisfied with your order. However, we understand if a product doesn't work out and if you’d like to return your product. We want to make the return process as painless as possible. Naturally, products purchased outside of our 30-day return window.

REFUNDS (IF APPLICABLE)
The shipping costs associated with the return will not be reimbursed. You will receive a refund for only the item(s) returned. Original shipping costs are not refunded on returned items. Your refund will be issued to the original form of payment within 5-7 business days of the notification email sent to you, acknowledging your return has been processed.

LATE OR MISSING REFUNDS (IF APPLICABLE)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us with the information below.
To begin the return process or for help with your return please reach out to support@emporiumz.com.

*Please do not ship anything without first contacting support or we will not be able to process a refund.

Address: 104-1, Building D, Fangyuan E-commerce Park, West Taihe Road, Haimen Street, Jiaojiang District, Taizhou City, Zhejiang Province, China

Receiver: Xinqiluo

Tel: +8618817539236